// artifact family
itsm / ticketing forensics
10 browser-only forensics tools in this catalog group — browse by artifact family when you know the kind of evidence you are working with, not the investigation pattern.
tools in this family
ordered as in the forensics catalog. every tool runs locally — no upload, no account.
- jira service management audit log forensic analyzerdrop jira sm audit export · parse issue + transition + actor · runs locally
- freshservice ticket audit log forensic analyzerdrop freshservice audit export · parse ticket + agent + status change · runs locally
- servicenow change request forensic analyzerdrop servicenow change export · parse change + approver + state · runs locally
- bmc helix itsm audit log forensic analyzerdrop bmc helix audit export · parse incident + change + assignment · runs locally
- manageengine servicedesk audit log forensic analyzerdrop manageengine audit export · parse request + technician + priority · runs locally
- ticket reassignment anomaly detectordrop ticket audit export · detect rapid reassignment chains · runs locally
- privileged ticket escalation detectordrop ticket audit export · detect unauthorized priority escalation · runs locally
- change window violation detectordrop change + deployment log export · detect out-of-window changes · runs locally
- multi itsm incident timeline correlatordrop 2+ itsm incident exports · unified incident timeline graph · runs locally
- cross itsm identity ticket correlatordrop itsm + iam exports · correlate ticket actor to active accounts · runs locally